FAQ's
- How can I schedule an appointment?
You would need to go to the "Bookings" page and fill out the form. Once the form has been filled out and submitted someone will reach out to you in 10-60 minutes to discuss further steps.
- How can I cancel my appointment?
Appointments are to be cancelled no later than 7 Days of your designated shoot date to obtain partial refund from your deposit. Anything after NO REFUND WILL BE PROVIDED.
- Is the Deposit Refundable?
- Deposits are NON-REFUNDABLE but does go towards your balance.
- If I reschedule, how long will my deposit be held?
- Deposits are held for up to 30 Days- NO EXCEPTIONS!
- What if I am late?
Late fees occur after 10 minutes into the scheduled session time. Once the scheduled time has reached 15 minutes it will result in rescheduling and may be subject to another deposit. PLEASE BE MINDFUL OF THE PHOTOGRAPHERS TIME AS YOU ARE NOT THE ONLY CLIENT.
- What if I am going to be late?
If you and/or your party will be running late, PLEASE reach out to the photographer as soon as possible. Communication will go a long way for both the client and photographer in completing the task.
- How to contact the photographer?
Proceed to the contact section of the website where all contact information is displayed. Feel free to send messages, call, email, or however you feel is the quickest and most convenient way for you as the client and guest. We are here to help. :)
- How soon can I expect my photos?
Photos are expected to be returned back to the client within 7-10 business days. Please reframe from reaching out to the photographer about your photos within the designated time frame to allow the photographer to diligently and efficiently complete the task as promised.
- What if I don't like my photos?
Communicate with the photographer about the issue. A meeting will be set up either digitally or face to face, with the client to explain the issues with their photos. A solution will be presented to the client and the next steps will follow.
- What if I don't know how to pose?
Just know that your photographer is there to help and assist you with posing as well as answer any questions you may have.
- Are you mobile?
Yes, NICPIC LLC is mobile as well and travels to anywhere in the Dallas Area. (Anything outside of Dallas area will included a traveling fee.)
- Do you have a Studio?
Yes, the studio is included in pricing.
- What's Included in Pricing?
Client Meet-up and Discussion, Set Up & Take Down, the Duration of the Session, Traveling & Location, Edits, Proofs, and Prints (Additional Cost if requested).
- Do you do Videography?
COMING SOON. As NICPIC LLC continues to grow we will eventually incorporate videography but we know numerous of individuals who specialize in this service. Feel free to reach out and inquire.
- Where are you located?
NICPIC LLC is located in the Dallas-Fort Worth Area
- What all do you do?
NICPIC LLC specialize in Portrait, Fashion, Landscape, Products, Weddings, Macro , Sports, Street, Travel, and Food Photography.
- Is a deposit required?
A deposit is REQUIRED for all scheduled sessions. Deposits will be 15% of your total and is required on the day of booking. NO EXCEPTIONS.
- What's your social media?
NICPIC LLC can be located via Instagram @NICPICLLC and Facebook @NICPICLLC Photography.